Flooring Sales Associate — Customer Joy & Career Growth

Floor & Decor Holdings Inc.; Austin (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Health, Dental, Vision, Life Insurance

Paid vacation and sick time

Paid holidays and personal holiday

Paid Volunteer Time Off

Job summary

Floor & Decor is seeking Sales Associates to provide friendly, accurate service on the sales floor and assist customers in finding products to complete their projects. The team will help maintain clean, safe, in-stock departments and drive sales in a fast-paced environment.

Full-Time and Part-Time positions are available. Qualified candidates display excellent communication, listening skills, and a willingness to learn.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Friendly attitude

Entrepreneurial

Hard-working

Honest and accountable

Job description

Floor & Decor is seeking Sales Associates to provide friendly, accurate service on the sales floor and assist customers in finding products to complete their projects. The team will help maintain clean, safe, in-stock departments and drive sales in a fast-paced environment.

Full-Time and Part-Time positions are available. Qualified candidates display excellent communication, listening skills, and a willingness to learn.