Flooring Sales Associate: Customer-First & Fast-Paced

Floor & Decor Holdings Inc.

Jacksonville (FL)

On-site

USD 17,000 - 24,000

Full time

14 days+

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Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision insurance

Job summary

Floor & Decor Holdings Inc. is looking for Sales Associates to provide friendly, accurate service and help customers find products for their projects. Full-Time and Part-Time positions are available on the sales floor.

The role offers a minimum base pay from $15.10 per hour, with higher starting pay based on experience, plus benefits and advancement opportunities. 18+ required with basic math and strong customer service skills.

Qualifications

Must be 18 years or older.
Knowledge of basic math skills.
Customer service experience.
Ability to handle multiple tasks and work well under pressure.
Some positions may require forklift certifications through F&D.
Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
Provide above and beyond customer service and exceed customer expectations when assisting customers.
Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
Work in cooperation with management and team members to achieve sales goals.
Process customers at checkout using point of sale (POS) system.
Process customer refunds and exchanges according to established guidelines.
Follow established cash, check and credit card acceptance procedures.
Create price tags and merchandise signs.
Stock, tag and display merchandise.
Act and work in a manner consistent with the company’s core values.
Demonstrate and understand compliance of the company’s safety processes.
Answer telephone according to the company guidelines.
Be available to assist in other areas of the store as needed.
Work in a fast pace environment with accuracy.