Customer-Driven Sales Associate – Home Décor

Floor & Decor; Melbourne (FL); On-site; USD 17,161 - 24,442; Full time

Benefits offered by this job

Bonus opportunities

Career advancement

Stock Purchase Plan

Insurance Plans

401k with company match

Job summary

Floor & Decor’s Sales Associates provide friendly, accurate service and assist customers in selecting products to complete their projects on a fast-paced, safety-conscious sales floor.

Full-Time and Part-Time positions available with a minimum base pay from $15.10 per hour and higher starting pay based on experience. Join a team that values learning, teamwork, and exceptional customer service, with benefits and growth opportunities.

Qualifications

• Customer service experience required.
• Must be 18 years or older.
• Basic math skills.
• Ability to multitask and work under pressure.

Responsibilities

• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide exceptional customer service and exceed customer expectations.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work with management and team members to achieve sales goals.
• Process customers at checkout using POS system.
• Process refunds and exchanges per guidelines.
• Follow cash, check and credit card procedures.
• Create price tags and signage; stock and display merchandise.
• Act in line with the company’s core values and safety processes.
• Answer telephone per guidelines.
• Assist in other store areas as needed.
• Work in a fast-paced environment with accuracy.

Skills

Friendly and enthusiastic

Entrepreneur and hard-working

Honest and accountable

Excellent communication

Job description

Floor & Decor’s Sales Associates provide friendly, accurate service and assist customers in selecting products to complete their projects on a fast-paced, safety-conscious sales floor.

Full-Time and Part-Time positions available with a minimum base pay from $15.10 per hour and higher starting pay based on experience. Join a team that values learning, teamwork, and exceptional customer service, with benefits and growth opportunities.