Flooring Sales Associate - Create Dream Rooms

Floor & Decor Holdings Inc.; Town of Henrietta (NY); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life

Paid vacation and sick time

Paid holidays

Paid Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking energetic Sales Associates to deliver friendly, accurate service and help customers find the right products for their projects. The role requires handling multiple tasks in a fast-paced environment while maintaining stock, signage, and store safety.

Both full-time and part-time positions are available. The team emphasizes customer engagement, teamwork, and a strong store culture focused on safety and accuracy.

Qualifications

• Must be 18 years or older.
• Basic math skills required.
• Customer service experience required.
• Ability to handle multiple tasks and work under pressure.
• Forklift certification may be required at some locations.
• Drug test may be required for operation of heavy equipment where permitted by law.

Responsibilities

• Engage with customers to discuss projects and recommend products.
• Provide friendly, accurate service and keep the sales floor clean and stocked.
• Process purchases at checkout using POS system and handle refunds per guidelines.
• Maintain in-stock conditions and ensure areas are safe, clean, and shoppable.
• Collaborate with management to achieve sales goals and support team members.
• Answer phones and assist in other store areas as needed.
• Work in a fast-paced environment with accuracy.

Skills

Customer service

Communication skills

Multi-tasking

Attention to detail

Forklift certification

Numeracy

Job description

Floor & Decor Holdings Inc. is seeking energetic Sales Associates to deliver friendly, accurate service and help customers find the right products for their projects. The role requires handling multiple tasks in a fast-paced environment while maintaining stock, signage, and store safety.

Both full-time and part-time positions are available. The team emphasizes customer engagement, teamwork, and a strong store culture focused on safety and accuracy.