Flooring Sales Associate — 401k, Growth & Perks

Floor & Decor Holdings Inc.; Pineville (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

EmployeeStock Purchase Plan

Paid vacation

Job summary

Floor & Decor Holdings Inc. is seeking a friendly Sales Associate to help customers find the right products and complete purchases on the sales floor.

In this role you will greet customers, explain product options, maintain clean, well-stocked departments, and process transactions at the register. Full-Time and Part-Time positions are available, with base pay starting at $15 per hour and room for experience-based higher pay.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work with management and team members to achieve sales goals.
• Process customers at checkout using the POS system.
• Process refunds and exchanges according to guidelines.
• Follow cash, check and credit card procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Support the company’s safety processes and policies.
• Answer telephone according to guidelines.
• Assist in other areas of the store as needed.
• Work in a fast-paced environment with accuracy.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Floor & Decor Holdings Inc. is seeking a friendly Sales Associate to help customers find the right products and complete purchases on the sales floor.

In this role you will greet customers, explain product options, maintain clean, well-stocked departments, and process transactions at the register. Full-Time and Part-Time positions are available, with base pay starting at $15 per hour and room for experience-based higher pay.