Flooring Projects Coordinator – Scheduling & Delivery

American-Carpet-South-; Paterson (NJ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Vacation (Planned Time Off)

Sick/Personal (Unplanned Time Off)

Flexible Spending Accounts

Health Savings Account (HSA)

Commuter Accounts

401k with Employer Match

Voluntary Short-Term Disability

Company Paid Life Insurance and AD&D

Employee Assistance Program (EAP)

Job summary

ACS is a family-run flooring installation company based in Passaic, NJ, seeking an Installation Manager to coordinate HD Pro and Commercial flooring projects from sale through completion. You will act as the central point of contact among sales reps, customers, vendors, installers, and internal teams to ensure organized projects, timely materials, and exceptional customer experiences.

You will support scheduling, change orders, material orders, and project documentation while assisting with

Qualifications

• Organized, detail-oriented project coordination experience.
• Strong communication with customers, vendors, and internal teams.
• Ability to manage multiple deadlines in a fast-paced environment.

Responsibilities

• Coordinate HD Pro and Commercial flooring projects from order through installation completion.
• Partner with Sales Representatives, Installation Managers, customers, installers, and vendors to keep projects on schedule and communicate updates.
• Coordinate installation schedules and assist in resolving scheduling conflicts or changes.
• Process and track project change orders while ensuring all documentation is accurate and complete.
• Order flooring materials and supplies while monitoring deliveries, backorders, and purchase orders.
• Maintain accurate project records, contracts, customer information, and supporting documentation.
• Serve as a primary point of contact for customer questions and project updates throughout the installation process.
• Assist with quote preparation, revisions, approvals, and customer follow-up as needed.
• Identify project issues proactively and collaborate with internal teams to resolve them before they impact customers.
• Support department initiatives, process improvements, and additional administrative or operational projects as assigned.

Job description

ACS is a family-run flooring installation company based in Passaic, NJ, seeking an Installation Manager to coordinate HD Pro and Commercial flooring projects from sale through completion. You will act as the central point of contact among sales reps, customers, vendors, installers, and internal teams to ensure organized projects, timely materials, and exceptional customer experiences.

You will support scheduling, change orders, material orders, and project documentation while assisting with