Flooring Installations & Sales Coordinator

The Sherwin-Williams Company; South Portland (ME); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company in South Portland, ME, seeks a coordinator to support store sales for wholesale customers and manage installation scheduling with independent contractors. You will identify installers, schedule work, inspect installations, and maintain installer records to ensure customer satisfaction.

Ideal candidates have a High School diploma or GED and experience in retail or customer service, with the ability to coordinate training and communicate with multiple parties.

Qualifications

• Minimum: High School diploma or GED.
• Experience in delivery, retail, or customer service is preferred.
• Ability to read/write/communicate in more than one language is a plus.

Responsibilities

• Support the sales efforts at a Sherwin-Williams floorcovering store, servicing wholesale customers.
• Assist the Branch Manager in identifying floorcovering installers.
• Establish installation schedule and communicate assignments.
• Perform on-site inspections of installations to ensure customer satisfaction.
• Review installer accounts and contact outside sources for information.
• Ensure installer transactions are properly recorded in the store computer system.
• Determine installation training needs and arrange training as appropriate.

Skills

Customer service

Retail sales

Installer coordination

Scheduling

On-site inspections

Training needs assessment

Education

High School diploma or GED

Tools

Floorcovering cutting equipment

Job description

The Sherwin-Williams Company in South Portland, ME, seeks a coordinator to support store sales for wholesale customers and manage installation scheduling with independent contractors. You will identify installers, schedule work, inspect installations, and maintain installer records to ensure customer satisfaction.

Ideal candidates have a High School diploma or GED and experience in retail or customer service, with the ability to coordinate training and communicate with multiple parties.