Floorcare Service Technician

Brady Companies, LLC; Park City (KS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Job summary

Imperial Brady is seeking a Service Technician to maintain and repair floor care equipment at customer sites and at the Service Repair Center. You will troubleshoot, perform scheduled maintenance services, and coordinate with dispatch to ensure timely repairs.

The ideal candidate will have 1–2 years of service experience, a valid Driver's License with a clean driving record, and the ability to lift up to 75 lbs while delivering courteous, professional customer service.

Qualifications

• 1–2 years of service or repair experience.
• Valid Driver's License with clean driving record.
• Ability to lift up to 75 lbs.
• Strong communication, organization, time management, and customer focus.

Responsibilities

• Troubleshoot, diagnose and repair floor care equipment and electrical systems.
• Pick up and deliver equipment or perform on-site repairs.
• Provide customer training on equipment use and maintenance.
• Follow safety guidelines and document repairs accurately.
• Coordinate with dispatch daily to schedule service work.
• Maintain a clean service van and inventory.
• Complete paperwork after each repair and maintain professional appearance.
• Deliver excellent customer service to internal and external customers.
• Assist with additional duties or special projects as assigned.

Skills

Troubleshooting

Customer service

Communication

Organizational skills

Time management

Teamwork

Customer focus

Job description

We are in search of a Service Technician to join our growing team. This role will be maintaining equipment repairs at the Service Repair Center on site at customer's locations and troubleshoot and repair equipment upon customer request. In addition, this position performs scheduled planned maintenance service as well as service calls, schedules service repairs to ensure proper and timely repairs are completed, coordinate with dispatch daily, and maintains accurate paperwork on repairs performed.

Responsibilities Include:

• Must have working knowledge of troubleshooting, diagnosing and repairing floor care equipment, auto scrubbers, vacuums and electrical systems.
• Picks-up and delivers equipment or repairs on-site
• Provides customer training on the use and maintenance of service equipment
• Follows all applicable safety guidelines, government regulations, company's safety manuals and /or stated safety policies
• Follow-up on all customer requests and questions to ensure appropriate response is made and customer is satisfied
• Maintains a service van and inventory
• Process paperwork upon completion of each repair preformed. Maintains a professional appearance and attitude
• Treats all customers, both internal and external with respect and courtesy
• Delivers excellent customer service to internal and external customers
• Additional duties or special projects as assigned.

The Ideal Candidate Will Have:

• A minimum of 1 - 2 years of experience in service work.
• Valid Driver's License and safe driving record
• Frequently required to sit, stand, walk, use hands to finger, handle or feel, reach with hands and arms, and lift up to 75lbs.
• Must be competent in communication proficiency, organization skills, time management, teamwork orientation, and customer focus

Compensation & Benefits:

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families.

Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more...

About Imperial Brady:

Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution-delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus. We offer a dynamic environment for our more than 13,000 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Brady is an EEO Employer:

Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

Fair Chance Employer:

Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

MASSACHUSETTS APPLICANTS:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.