Floor Supervisor & Brand Experience Lead

Abercrombie & Fitch Co.; Sunbury (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Career advancement

Brand affiliate

Training & development

Inclusive culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor and guide Brand Reps and Stock Associates to deliver a high quality in-store experience. You will contribute to daily sales and store performance through customer focus and team achievement.

The role emphasizes coaching, product knowledge, and maintaining brand standards across visuals and operations. Ideal candidates are energetic, adaptable, and capable of leading by example.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required but leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Energetic & assertive

Initiative & confidence

Adaptability

Multitasking

Proactive thinking

Strong work ethic

Education

High school diploma or GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor and guide Brand Reps and Stock Associates to deliver a high quality in-store experience. You will contribute to daily sales and store performance through customer focus and team achievement.

The role emphasizes coaching, product knowledge, and maintaining brand standards across visuals and operations. Ideal candidates are energetic, adaptable, and capable of leading by example.