Floor Process Technician: Training & Troubleshooting

Lincotek-Group; Hickory (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Lincotek-Group in Hickory, NC seeks a Process Manufacturing Technician to provide first-level process support on the shop floor. You will execute established production processes, maintain stable performance, assist with qualification activity, and report data.

You will troubleshoot day-to-day issues, support Process Engineers, train operators, verify setup, and document defects. The role emphasizes safety, data collection, and adherence to approved tooling and process instructions.

Responsibilities

• Serve as the primary first-level technical support resource for production cells, addressing shop-floor issues and supporting operators.
• Lead training for new operators on technical aspects of equipment, access to work instructions, and defect documentation.
• Track parts through the production process to document data, identify issues, troubleshoot, and report findings to Engineering/Production.
• Execute approved process instructions, parameter sheets, SOPs, and other production documentation.
• Provide feedback to Engineering when documentation or tooling requires review or improvement.
• Verify machine setup, tooling, masking, and program readiness prior to production or qualification runs.
• Operate equipment to evaluate tooling, masking, setup, and program modifications.
• Create and modify routine recovery programs for day-to-day production needs.
• Apply approved program changes within process boundaries without new validation.
• Assist with qualification runs by preparing equipment, verifying setup, and recording KPI observations.
• Use measuring devices (GOM/Blue Light) to collect and verify process or part data.
• Support KPI data collection and monthly reporting tasks.
• Instruct manufacturing personnel on specific job setup requirements to stabilize production.
• Escalate complex technical issues to the Process Engineer for root-cause analysis and decisions.
• Manage assigned tasks and projects to meet company needs and deadlines.
• Maintain a neat, organized work area and follow all safety rules and regulations.
• Perform other duties as assigned by the supervisor.

Job description

Lincotek-Group in Hickory, NC seeks a Process Manufacturing Technician to provide first-level process support on the shop floor. You will execute established production processes, maintain stable performance, assist with qualification activity, and report data.

You will troubleshoot day-to-day issues, support Process Engineers, train operators, verify setup, and document defects. The role emphasizes safety, data collection, and adherence to approved tooling and process instructions.