Manufacturing Process Technician: Floor Support & Troubleshooting

Lincotek-Group; Hickory (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Lincotek-Group is seeking a Process Manufacturing Technician to provide first-level process support on the manufacturing floor. The role executes established production processes, assists with qualification activity, and helps maintain stable performance while collecting KPI data.

You will support Process Engineers by following documented processes, reporting observations, and implementing approved program changes. Safety and organized work areas are essential for daily operations.

Responsibilities

• Serve as the primary first-level technical support resource for production cells, addressing shop-floor issues.
• Lead training for new operators on equipment operations, work instructions, and defect documentation.
• Follow parts through the production process to document data, identify issues, and communicate findings.
• Execute established process instructions, sheets, SOPs, and other approved production docs.
• Provide feedback to engineering when documentation or tooling requires review.
• Perform machine setup verification, tooling checks, masking checks, and readiness activities.
• Operate equipment to evaluate tools, masking, setup, and program modifications.
• Create, modify, and support routine recovery programs for day-to-day production recovery.
• Modify existing programs within approved boundaries without new validation.
• Assist with qualification runs by preparing equipment and collecting KPI data.
• Use measurement devices to collect and verify process or part data.
• Support KPI data collection and reporting, including weekly and monthly KPIs.
• Instruct manufacturing personnel on job setup requirements to ensure stable production.
• Escalate complex issues or validation decisions to the Process Engineer.
• Manage assigned tasks and projects to meet company needs and deadlines.
• Maintain a neat and organized work area.
• Observe all safety rules and act responsibly for safety of others.
• Perform other duties as assigned by the supervisor.

Job description

Lincotek-Group is seeking a Process Manufacturing Technician to provide first-level process support on the manufacturing floor. The role executes established production processes, assists with qualification activity, and helps maintain stable performance while collecting KPI data.

You will support Process Engineers by following documented processes, reporting observations, and implementing approved program changes. Safety and organized work areas are essential for daily operations.