Floor Manager: Lead Service & Team, Flexible Hours

Elephants-Delicatessen; Lake Oswego (OR); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Vacation & sick time

Medical coverage

Mental health services

Dental & 401(k)

Career training

Counseling services

Advancement opportunities

Food discounts

Pet insurance

Employee raffles

Partner discounts

Job summary

Elephants Delicatessen in Oregon is seeking a dynamic Floor Manager to lead from the front, maintaining an active floor presence and ensuring an exceptional guest experience. You will foster a culture where guests and team members thrive in a fast-paced environment.

The ideal candidate has at least 1 year of leadership experience in hospitality, strong communication, and a commitment to cleanliness, safety, and operational excellence, with opportunities for growth within our locally owned

Qualifications

• At least 1 year of leadership experience in a restaurant or hospitality environment.
• Strong communication and conflict resolution skills.
• High standards for cleanliness, safety, and operational excellence.

Responsibilities

• Lead by example with consistent floor presence and hands-on support
• Oversee daily service execution to ensure exceptional guest experience
• Cross-train across all restaurant roles and step in as needed to support operations
• Coach and develop team members in real time, ensuring thorough and efficient documentation processes
• Reinforce service, sanitation, and food safety standards
• Assist with inventory management and cost controls
• Monitor workflow, staffing deployment, and pace during peak hours
• Promote specials, drive upselling, and maintain strong product knowledge
• Address guest concerns with professionalism and urgency

Skills

Leadership experience

Hospitality mindset

Clear communication

Team coaching

Guest-focused

Job description

Elephants Delicatessen in Oregon is seeking a dynamic Floor Manager to lead from the front, maintaining an active floor presence and ensuring an exceptional guest experience. You will foster a culture where guests and team members thrive in a fast-paced environment.

The ideal candidate has at least 1 year of leadership experience in hospitality, strong communication, and a commitment to cleanliness, safety, and operational excellence, with opportunities for growth within our locally owned