Floor Manager | High-Volume Restaurant Leader

Hawksmoor - US; Chicago (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Hawksmoor Group in Chicago is seeking an experienced Floor Manager to lead the restaurant’s service and culture as we open our second US site. Reporting to the Restaurant Manager, you will run the floor, train staff, hire and coach FOH teams, and ensure Hawksmoor standards in a high-volume environment.

This role emphasizes exceptional hospitality, team leadership, and building an incredible work ethic among the staff. Generous pay and benefits accompany a dynamic, landmark project in Chicago.

Qualifications

• Extensive experience running restaurant floors in Chicago.
• Experience launching/opening restaurants in Chicago and the US.
• Ability to manage high-volume service and revenue.
• Excellent leadership and coaching of FOH team.

Responsibilities

• Run the restaurant floor and ensure top service and hospitality.
• Oversee staff training and education on service standards.
• Identify staffing, recruitment, and training needs.
• Maintain loss-prevention, cash handling, deposits, and safe procedures.
• Uphold Hawksmoor service and hospitality standards and continuous improvement.

Skills

Floor management

Staff training

Hiring & interviewing

Cash handling & loss prevention

OpenTable / POS systems

Tools

OpenTable

Aloha

Job description

Hawksmoor Group in Chicago is seeking an experienced Floor Manager to lead the restaurant’s service and culture as we open our second US site. Reporting to the Restaurant Manager, you will run the floor, train staff, hire and coach FOH teams, and ensure Hawksmoor standards in a high-volume environment.

This role emphasizes exceptional hospitality, team leadership, and building an incredible work ethic among the staff. Generous pay and benefits accompany a dynamic, landmark project in Chicago.