Floor Manager - Brand & Customer Experience (SoHo)

Oak + Fort; New York (NY); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Bonus + commission program

Employee discount

Health and dental benefits

Paid vacation time off

Training and development programs

Growth opportunities

Job summary

Oak + Fort in New York's SoHo district is seeking a Floor Manager to lead client service, sales, visual merchandising, and people management in a fast-paced specialty store. You will drive store productivity, uphold brand standards, train staff, manage stock, and ensure exceptional customer experiences while meeting sales targets and maintaining operational excellence.

This full-time, on-site position offers a competitive hourly wage of $20–$24 and includes employee benefits and discount

Qualifications

• Retail leadership and client service experience.
• Ability to manage sales and drive results.
• Strong communication and team leadership skills.

Responsibilities

• Lead client service, sales, productivity, visual merchandising, and people management.
• Support adherence to store/district goals and brand culture.
• Meet sales targets and ensure operational excellence.
• Develop staff, manage stock, and maintain presentation.
• Resolve customer issues and coach the team effectively.

Skills

Retail leadership

Customer service

Sales

Team management

Communication

Tools

POS systems

Job description

Oak + Fort in New York's SoHo district is seeking a Floor Manager to lead client service, sales, visual merchandising, and people management in a fast-paced specialty store. You will drive store productivity, uphold brand standards, train staff, manage stock, and ensure exceptional customer experiences while meeting sales targets and maintaining operational excellence.

This full-time, on-site position offers a competitive hourly wage of $20–$24 and includes employee benefits and discount