Floor Manager

B. Hospitality Co.; Chicago (IL); On-site; USD 50,000 - 85,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic Floor Manager to lead a vibrant team. This role requires a passionate individual who thrives in high-pressure environments and is dedicated to providing exceptional service. You will oversee daily operations, ensuring that all guests receive a warm welcome and that the restaurant's standards are met consistently. With a focus on training and development, you will cultivate a positive work atmosphere while achieving sales and service goals. If you have a strong background in restaurant management and a commitment to excellence, this is the perfect opportunity for you.

Qualifications

• 2+ years of restaurant management experience required.
• Strong communication and leadership skills are essential.

Responsibilities

• Ensure excellent guest service and manage restaurant operations.
• Train and develop staff while adhering to company policies.

Skills

Restaurant Management

Customer Service

Leadership

Communication Skills

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Job description

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Bhospitality is looking for a FLOOR MANAGER who is highly energetic, self-motivated, goal-oriented, structured and loves the hospitality industry.

DUTIES & RESPONSIBILITIES:

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Make employment and termination decisions consistent with General Manager’s guidelines for approval or review.
• Continually strive to develop your staff in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensure that all products are received in correct unit count and condition. Deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Schedule labor as required by anticipating business activity while ensuring that all positions are staffed as needed and labor cost goals are met.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
• Provide advice and suggestions to General Manager as needed.
  
  

QUALIFICATIONS:

• Good with guests and leads by example.
• 2+ years of restaurant management experience.
• Experience working in a high volume restaurant.
• Professional and positive communication skills and leadership ability.
• Have knowledge of service, food and beverage, generally involving at least two years of front-of-the-house operations and/or assistant management positions.
  
  

WORKING CONDITIONS & EXPECTATIONS:

• Work schedule may require weekends and holidays, early morning and late evenings.
• Must have the stamina to work 50 to 60 hours per week.
• Always act in a professional manner that represents the restaurant, owners, partners and staff.
• Demonstrate teamwork in all areas of the restaurant.
• Work with a positive attitude in all types of situations.
• Strong, positive and respectful communication skills.
• Follow safety and sanitation rules and laws at all times.
• Coaching and mentoring staff to develop a team and encourage promoting within.
  
  

Resumes must be included in your email. We look forward to hearing from you.

More detail about B. Hospitality Co. part of B. Hospitality Co., please visit https://culinaryagents.com/entities/78628-B--Hospitality-Co-

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Restaurants

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