Floor Manager

Gage Hospitality Group; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Job summary

Gage Hospitality Group is seeking a Floor Manager for Acanto in Chicago. This role involves ensuring high productivity, quality, and customer service standards. Responsibilities include managing the restaurant floor, conducting staff training, and maintaining effective communication across the team. Ideal candidates have a strong background in restaurant management with proven leadership skills.

Benefits

Health Benefits after 30 days

401(k) Program with Company Match

Paid Time Off (PTO)

Paid Sick and Safe Leave

Dining Discounts at all GHG Restaurants

Career Advancement Opportunities

Paid Parking

Monthly Cell Phone Stipend

Qualifications

• 3+ years experience in hospitality industry required.
• 1+ years management experience necessary.
• Ability to fluently speak, write, and read English.

Responsibilities

• Manage restaurant floor, including staffing and customer service.
• Conduct pre-shift meetings and training.
• Oversee daily operations and maintain quality standards.

Skills

Leadership

Customer Service

Team Management

Problem Solving

Education

High school diploma or GED

City of Chicago Food Service Manager Certificate

Job description

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Gage Hospitality Group provided pay range

This range is provided by Gage Hospitality Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $75,000.00/yr

Established by Billy Lawless in 2007, Gage Hospitality Group was founded with the mission of providing a rustic, yet refined dining experience served with genuine hospitality. Each restaurant offers an individual personality with a chef-driven menu, curated beverage program and superior guest service. Since inception, the venues, chefs and food and beverage menus have continually received critical acclaim and recognition for their commitment to creativity, quality and service.

Gage Hospitality Group is currently seeking a fun and passionate Floor Manager to join Acanto located on Michigan Avenue, steps from Millennium Park. This individual will be responsible for ensuring the restaurant's high productivity, quality, and customer service standards are maintained.

What Makes Us Great:

• Competitive Pay
• Health Benefits after 30 days (Medical 50% paid, Dental & Vision 100% paid)
• 401(k) Program after 90 days (Company Match)
• Paid Time Off (PTO)
• Paid Sick and Safe Leave
• Dining Discounts at all GHG Restaurants
• Career Advancement Opportunities
• Paid Parking
• Monthly Cell Phone Stipend
  
  

Floor Manager Responsibilities:

• Report directly to the Director of Operations
• Opening duties include restaurant walk-through to ensure the restaurant is ready for service (assess maintenance needs, temperature control and cleanliness)
• Manage the floor, including touching tables, running food and monitoring the door
• Count, prepare, and secure the bar drawer and bank
• Conduct pre-shift with staff (review menu, daily specials and business volume)
• Coordinate staff schedules and training to meet the needs of the restaurant
• Audit daily employee punch times, ensure FOH staff adheres to time keeping procedures
• Closing duties include, writing daily recaps, reconcile bank, complete restaurant walk-through
• Assist BOH Management in the supervision of the BOH staff
• Communicate cordially, effectively and clearly with all employees, managers and guests
  
  

What Makes You Great:

• You are a proven leader with a documented track record in restaurant management
• You are hardworking and committed to excellence in every facet of restaurant management
• You are a customer-service oriented professional with a passion for hospitality
• You enjoy building, motivating and managing a team
• You exude a positive and enthusiastic attitude
• You thrive in fast-paced, demanding environment
  
  

Required Education, Experience and Documentation:

• City of Chicago Food Service Manager Certificate
• High school diploma or GED
• 3+ years experience in hospitality industry
• 1+ years management experience
• Ability to fluently speak, write, and read the English language
  
  

Gage Hospitality Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Gage Hospitality Group will provide reasonable accommodations for qualified individuals with disabilities.

More detail about Acanto part of Gage Hospitality Group, please visit https://culinaryagents.com/entities/20128-Acanto

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Restaurants

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