Floor Manager

Tavern on Rush; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A vibrant restaurant in downtown Chicago is looking for a motivated Restaurant Manager to enhance the dining experience for its guests. The ideal candidate will bring leadership and energy, with a proven track record in food service management. This role involves overseeing operations, staff training, and ensuring guest satisfaction in a dynamic and fun environment.

Qualifications

• Previous food service experience with 2-3 years in a managerial role.
• Proficient in managing food inventory levels, operating costs, and budgets.
• Experience managing a staff in the restaurant industry.

Responsibilities

• Ensure exceptional dining experience by engaging with guests regularly.
• Address and resolve guest complaints promptly.
• Supervise front-of-house staff and monitor dining room operations.

Skills

Communication

Organization

Problem Solving

Education

High school diploma or equivalent GED

Tools

Microsoft Office

Job description

We are seeking a dynamic and personable Restaurant Manager to join our team and ensure every guest enjoys an exceptional dining experience. Our ideal candidate has previous food service experience with 2-3 years of which are in a managerial role. Salary based on experience. If you are ready to bring your energy and leadership to our fun team, apply today! Responsibilities: • Guest Engagement: Regularly visit tables to check on guests' satisfaction, address any concerns, and ensure a memorable dining experience. • Customer Feedback: Actively listen to guest feedback, both positive and constructive, and take appropriate actions to enhance service quality. • Issue Resolution: Address and resolve guest complaints promptly and professionally, turning potential issues into positive experiences. • Team Leadership: Supervise and support front-of-house staff, ensuring they adhere to service standards and maintain a positive work environment. • Operational Oversight: Monitor dining room operations, including seating arrangements, table turnover, and overall ambiance, to ensure smooth service. • Staff Training: Provide ongoing training to staff on customer service excellence, emphasizing the importance of guest interactions and feedback. Qualifications: • Must have previous experience in food service managing food inventory levels, operating costs, and budgets • A high school diploma or equivalent GED is required • Have superb communication skills, organizational skills, and problem-solving skills • This position requires 2-3 years of previous experience managing a staff or relevant role, ideally in the restaurant industry • Proficient computer skills, including experience with Microsoft Office, strongly desired

• Guest Engagement: Regularly visit tables to check on guests' satisfaction, address any concerns, and ensure a memorable dining experience. • Customer Feedback: Actively listen to guest feedback, both positive and constructive, and take appropriate actions to enhance service quality. • Issue Resolution: Address and resolve guest complaints promptly and professionally, turning potential issues into positive experiences. • Team Leadership: Supervise and support front-of-house staff, ensuring they adhere to service standards and maintain a positive work environment. • Operational Oversight: Monitor dining room operations, including seating arrangements, table turnover, and overall ambiance, to ensure smooth service. • Staff Training: Provide ongoing training to staff on customer service excellence, emphasizing the importance of guest interactions and feedback.