Benefits Verification Supervisor - Work From Home AZ, IL, PA

CVS Health; Mount Prospect (IL); Remote; USD 43,000 - 94,000; Full time

Job summary

CVS Health is searching for a Benefits Verification Supervisor to oversee the Benefits Verification Department in Mount Prospect, IL. This leadership role involves directing staff, ensuring quality assurances in patient benefit verification, and enhancing exceptional customer service. Candidates should possess supervisory experience in pharmacy operations or medical insurance. A competitive salary and comprehensive benefits package are offered, reflecting important contributions to patient care.

Benefits

401K with company matching

Employee stock purchase program

Health, dental, and vision insurance

Tuition reimbursement

Paid time off

Qualifications

• One year of supervisory experience in a related environment.
• Three years experience with medical insurance or pharmacy environment.
• Ability to manage multiple priorities and projects.

Responsibilities

• Supervise staff in the Benefits Verification Department.
• Ensure patient benefits are verified in accordance with company guidelines.
• Direct daily workflow and resolve issues related to the department.

Skills

Supervisory experience

Attention to detail

Communication skills

Education

Verifiable High School Diploma or GED

Bachelor's Degree

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Great employees deserve great leadership. Here is your chance to make a real difference in your career. CVS Health, is Fortune 5 Company and we are looking for leaders to make an impact. Due to growth, we are looking for a Benefit Verification Supervisor to join us in our Monroeville, PA or Mt Prospect, IL location.

The primary responsibility of the Benefits Verification Supervisor is to supervise staff in the Benefits Verification Department, and to provide direction to the staff within Pharmacy operations to ensure to ensure patient benefits are verified in accordance to the company guidelines and that patient expectations are met to achieve exceptional customer service and business profitability.

The Benefits Verification Supervisor is also responsible for:
1. Directing daily workflow to ensure that all production and quality goals are met.
2. Coordinating procedural changes.
3. Resolving issues/problems as it relates to the department and the company.
4. Evaluating & reviewing employee performance.
5. Coaching, motivating & counseling staff including administering disciplinary action when necessary.
6. Interviewing and hiring.
7. Daily supervision of the staff to ensure that all department and company policies and procedures are followed.
8. Directing and implementing department and pharmacy wide projects.
9. Tracking and reporting progress of projects.
10. Analyzing call/performance statistics.

We offer a competitive benefit package including vacation, 10 paid holidays per year, health/dental/vision insurance, employee discounted stock purchase program, 401K, tuition reimbursement, and 20-30% employee discount at all CVS stores.

Required Qualifications
- One year of supervisory experience in a related environment.
- Three years experience working with medical insurance or in a pharmacy environment.

- Must live within 75 miles of a Specialty BVR Location; Monroeville, PA, Mount Prospect, IL, Chandler AZ.

Preferred Qualifications
- Specialty pharmacy experience.
- Experience working with strict deadlines and ability to meet deadlines on a daily basis
- Experience in a high intensity, fast paced production environment
- Ability to effectively manage people and provide team leadership
- Extreme accuracy, and attention to detail and data standards
- Ability to work in teams and coordinate work efforts
- Excellent communication, organizational, and interpersonal skills
- Attention to customer focus to ensure patients are responded to with accurate and timely information
- Ability to evaluate work and process flow to ensure optimal efficiencies
- Ability to manage multiple priorities and projects
- Bachelor's Degree

Education- Verifiable High School Diploma or GED required

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $93,574.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visithttps://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/21/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.