Floor Leader: Retail Leadership & Customer Experience

W2B Skechers USA Retail, LLC; Evansville (IN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Discounts

Flexible schedule

Training

Career growth

Friends & Family discount

Job summary

Skechers is hiring a Key Holder (Floor Leader) in Evansville, IN. This entry-level management role supports daily store operations, mentors the team, and helps achieve sales goals while maintaining a premium shopping environment.

Expect to engage customers with expert product advice, supervise opening/closing procedures, and drive performance through effective selling techniques. Flexible schedules and growth opportunities are available within the Skechers global brand.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service

Leadership

Team mentorship

Store operations

Education

High school diploma or equivalent

Job description

Skechers is hiring a Key Holder (Floor Leader) in Evansville, IN. This entry-level management role supports daily store operations, mentors the team, and helps achieve sales goals while maintaining a premium shopping environment.

Expect to engage customers with expert product advice, supervise opening/closing procedures, and drive performance through effective selling techniques. Flexible schedules and growth opportunities are available within the Skechers global brand.