Floor Leader: Lead Sales & Team on the Shop Floor

Lush; Paramus (NJ); On-site; USD 21,000 - 30,000; Part time

Job summary

Lush in Paramus, NJ is looking for a Part Time Floor Leader to support the Store Management Team. You will lead a team of sales associates on the shop floor to achieve goals while delivering an exceptional customer experience.

You will drive brand values, coach staff, and ensure operational excellence, including opening/closing, cash handling, and maintaining visuals. This role emphasizes teamwork, DEIB, and creating a positive store culture.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving issues related to customer service in day-to-day operations.
• A fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays.

Responsibilities

• Drive sales: coach the sales team using StoreForce dashboard results and adjust floor structure to meet goals.
• Deliver world-class customer experience on the shop floor, including product demonstrations.
• Educate customers on Lush brand values and ethical positioning in-store and at events.
• Increase product knowledge and make informed recommendations to customers.

Skills

customer service

sales

cash handling

opening/closing procedures

supervisory experience

problem solving

fast-paced environment

skincare knowledge

ethical business

flexible schedule

Job description

Lush in Paramus, NJ is looking for a Part Time Floor Leader to support the Store Management Team. You will lead a team of sales associates on the shop floor to achieve goals while delivering an exceptional customer experience.

You will drive brand values, coach staff, and ensure operational excellence, including opening/closing, cash handling, and maintaining visuals. This role emphasizes teamwork, DEIB, and creating a positive store culture.