Floor Leader: Elevate Sales & Experience (Temp)

Internal Job Board; Scottsdale (AZ); On-site; USD 20,000 - 28,000; Full time

Job summary

Lush Cosmetics North America in Scottsdale, AZ, is seeking a Temporary Full Time Floor Leader at Scottsdale Fashion Square Mall. The role supports the Store Management Team, drives sales, opens/closes the store, and trains staff to deliver an exceptional customer experience.

You will coach Sales Ambassadors, deepen product knowledge on skincare and ethical beauty, and ensure visual standards and brand integrity. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• 1+ year experience in customer service and sales.
• Experience with cash handling and opening/closing procedures.
• Supervisory experience including coaching, feedback, and training.
• Ability to solve problems related to day-to-day customer service.
• Thrives in a fast-paced team environment.
• Knowledge and passion for skincare and ethical business.

Responsibilities

• Drive sales through coaching and store adjustments based on dashboard results.
• Deliver world-class customer experience on the shop floor.
• Educate customers on Lush brand values and ethics.
• Develop product knowledge and provide informed recommendations.
• Lead training for Sales Ambassadors and peers.

Skills

Customer service

Sales

Cash handling

Opening/Closing procedures

Supervisory coaching

Problem solving

Fast-paced environment

Skincare knowledge

Flexible schedule

Job description

Lush Cosmetics North America in Scottsdale, AZ, is seeking a Temporary Full Time Floor Leader at Scottsdale Fashion Square Mall. The role supports the Store Management Team, drives sales, opens/closes the store, and trains staff to deliver an exceptional customer experience.

You will coach Sales Ambassadors, deepen product knowledge on skincare and ethical beauty, and ensure visual standards and brand integrity. Flexibility to work evenings, weekends, and holidays is required.