Floor Leader: Elevate Customer Service & Store Ops

W2B Skechers USA Retail, LLC; Arizona; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers is hiring a Key Holder (Floor Leader) in Arizona to oversee daily store operations, mentor the team, and support sales goals. This entry-level retail leadership role offers growth within the Skechers global brand and opportunities to advance into broader Retail Management.

Responsibilities include supervising openings and closings, maintaining a premium shopping environment, and delivering exceptional customer service while following security and operational standards.

Qualifications

• High school diploma or equivalent required.
• Experience as Key Holder, Shift Leader, or Retail Supervisor preferred but not required.
• Sales skills to drive revenue and meet targets.

Responsibilities

• Customer Service Management: deliver expert advice on Skechers products and ensure customers leave with the right fit.
• Retail Leadership: supervise daily store operations, openings/closings, and security protocols.
• Team Leadership: mentor and develop team members in entry-level retail roles.
• Sales and Goals: contribute to store and individual sales targets with effective selling techniques.
• Store Operations: execute merchandising plans, restock, and maintain cleanliness.

Skills

Sales skills

Communication

Education

High school diploma or equivalent

Job description

Skechers is hiring a Key Holder (Floor Leader) in Arizona to oversee daily store operations, mentor the team, and support sales goals. This entry-level retail leadership role offers growth within the Skechers global brand and opportunities to advance into broader Retail Management.

Responsibilities include supervising openings and closings, maintaining a premium shopping environment, and delivering exceptional customer service while following security and operational standards.