Floor Lead, Luxury Jewelry Retail

Mejuri; Chicago (IL); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Paid sick days

Monthly retail bonus program

Generous product discount

Robust in-house learning program

Job summary

A fine jewelry brand in Chicago seeks a Floor Lead to join their leadership team. The ideal candidate will ensure an exceptional in-store customer experience, lead a high-performing team, and support daily operations. Responsibilities include customer service, inventory management, and adherence to brand standards. Candidates must have retail experience and possess strong organizational and critical thinking skills. The position offers a salary range of $23 to $25 per hour based on experience.

Qualifications

• Experience in a high-volume retail environment.
• Ability to stand for 8 hours and lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays.

Responsibilities

• Lead by example to ensure exceptional customer experience.
• Maximize performance and engagement of the team.
• Support inventory management and order fulfillment.
• Maintain Mejuri's brand standards for visual presentation.
• Onboard new talent and assess performance.

Skills

High-volume retail experience

Organizational skills

Critical thinking

Adaptability

Job description

A fine jewelry brand in Chicago seeks a Floor Lead to join their leadership team. The ideal candidate will ensure an exceptional in-store customer experience, lead a high-performing team, and support daily operations. Responsibilities include customer service, inventory management, and adherence to brand standards. Candidates must have retail experience and possess strong organizational and critical thinking skills. The position offers a salary range of $23 to $25 per hour based on experience.