Floor Lead: Elevate Store Experience & Team Performance

Mejuri Inc.; New York (NY); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Monthly retail bonus program

Regular feedback via performance reviews

Robust in-house retail learning program

Job summary

A contemporary jewelry brand in New York is seeking a Floor Lead to join its store leadership team. You will drive exceptional customer service performance, motivate the team, and oversee daily operations. Ideal candidates will have experience in high-volume retail, excellent organizational and analytical skills, and the ability to stand for long periods. Benefits include a monthly retail bonus program and career development opportunities. The role offers a competitive hourly wage between $23 and $26 depending on qualifications.

Qualifications

• Experience in a high-volume retail environment.
• Ability to stand for 8 hours and lift up to 50 lbs.
• Must be able to work evenings, weekends, and holidays.

Responsibilities

• Drive customer service standards and team performance.
• Ensure positive customer experience with offerings.
• Maintain organizational integrity of the store.

Skills

High-volume retail experience

Adaptability

Organizational skills

Analytical skills

Critical thinking

Job description

A contemporary jewelry brand in New York is seeking a Floor Lead to join its store leadership team. You will drive exceptional customer service performance, motivate the team, and oversee daily operations. Ideal candidates will have experience in high-volume retail, excellent organizational and analytical skills, and the ability to stand for long periods. Benefits include a monthly retail bonus program and career development opportunities. The role offers a competitive hourly wage between $23 and $26 depending on qualifications.