Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Wesley Chapel (FL); On-site; USD 31,000 - 42,000; Full time

Job summary

Abercrombie & Fitch Co. in Wesley Chapel, FL seeks a Key Lead to ensure a quality in-store experience.

The role acts as Floor Supervisor, coaching Brand Reps and Stock Associates to keep store operations running smoothly and to drive daily sales through exceptional customer service. You will lead opening and closing routines, operate POS systems, fulfill OMNI channel orders, and maintain visual displays while protecting store assets.

Responsibilities

• Open and close routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Job description

Abercrombie & Fitch Co. in Wesley Chapel, FL seeks a Key Lead to ensure a quality in-store experience.

The role acts as Floor Supervisor, coaching Brand Reps and Stock Associates to keep store operations running smoothly and to drive daily sales through exceptional customer service. You will lead opening and closing routines, operate POS systems, fulfill OMNI channel orders, and maintain visual displays while protecting store assets.