Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Roanoke (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Abercrombie & Fitch Co. in Roanoke, Virginia, is seeking a Key Lead who will ensure all customers receive a quality in-store experience. This role involves acting as Floor Supervisor, guiding Brand Reps and Stock Associates, and driving store performance through customer engagement and sales achievement. Key responsibilities include performing opening/closing routines, operating POS systems, and maintaining visual displays. Strong leadership skills and retail experience are essential for this position.

Qualifications

• Strong leadership and communication skills.
• Ability to analyze sales reports and make informed decisions.
• Experience in retail operations or customer service.

Responsibilities

• Ensure quality in-store experience for customers.
• Guide and coach Brand Representatives and Stock Associates.
• Drive store performance through sales and customer experience.

Job description

Abercrombie & Fitch Co. in Roanoke, Virginia, is seeking a Key Lead who will ensure all customers receive a quality in-store experience. This role involves acting as Floor Supervisor, guiding Brand Reps and Stock Associates, and driving store performance through customer engagement and sales achievement. Key responsibilities include performing opening/closing routines, operating POS systems, and maintaining visual displays. Strong leadership skills and retail experience are essential for this position.