Floor Inspector | Sheraton Hershey Hotel | Harrisburg, PA

PM Hotel Group; Harrisburg (Dauphin County); On-site; Full time

Benefits offered by this job

Hotel discounts

Food & Beverage discounts

Excellent pay

Job summary

A leading hotel management company in Harrisburg is seeking a Housekeeping Team Lead to oversee and guide the housekeeping staff. Responsibilities include managing work assignments, ensuring cleanliness standards are met, and providing training on hotel procedures. Ideal candidates will have 1-3 years of relevant experience and a high school diploma. A passion for customer service is essential, along with the flexibility to work various schedules. Competitive pay and hotel discounts are offered.

Qualifications

• 1-3 years of related experience required.
• Must be a people person with a passion for customer service.
• Ability to accommodate varying schedules, including nights, weekends, and holidays.

Responsibilities

• Lead the housekeeping staff, assigning and reviewing work.
• Oversee cleanliness inspections of guest rooms and public areas.
• Train and guide staff on hotel standards and procedures.

Skills

Customer service

Leadership

Communication

Education

High School diploma or equivalent

Job description

Sheraton Harrisburg
4650 Lindle Rd
Harrisburg, PA 17111, USA

Serving as team leads for the entire housekeeping staff including assigning and reviewing work.

Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.

Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.

Keeping purchasing costs and labor expenses in check.

Where You’ve Been: We’re looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn’t the job for you.

When You’re Here: This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.