Hotel Rooms Inspector

Sheraton Harrisburg Hershey; Harrisburg (Dauphin County); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent hotel chain in Harrisburg is seeking a Room Inspector to ensure guest rooms and public areas meet cleanliness and safety standards. The inspector will check 35–40 rooms daily, mentor housekeeping staff, and manage guest requests. Previous hotel housekeeping experience is required, along with strong attention to detail and communication skills. The role offers a physical work environment with opportunities for guest interaction and staff training.

Qualifications

• Previous housekeeping or inspector experience in a hotel setting is usually required.
• High level of care in identifying minute cleaning or maintenance issues.
• Ability to stand, walk, and climb stairs for long periods, as well as lift, push, and pull equipment.
• Strong verbal skills for coordinating with staff and managing guest needs.
• Ability to use radio equipment and computer-based property management software.

Responsibilities

• Checking the cleanliness of bathrooms, bedrooms, and common areas.
• Ensuring all rooms meet hotel brand and high-quality standards.
• Reporting maintenance issues, damages, or missing items to the Engineering team.
• Changing the room status to 'ready' or 'dirty' for front office awareness.
• Assisting in training new housekeeping room attendants.
• Responding to special requests or complaints in a timely manner.

Skills

Attention to Detail

Communication Skills

Physical Stamina

Technical Skills

Job description

Sheraton Harrisburg Hershey • Harrisburg , PA , US

Description

The hotel room inspectorensures guest rooms and public areas meet strict cleanliness, safety, and brand standards. They inspect 35–40+ rooms daily, checking for detailed cleaning, proper amenities, and maintenance issues while mentoring housekeeping staff. They report to management, update room statuses in systems, and handle guest requests, requiring close attention to detail.

Responsibilities

• Inspecting Rooms: Checking the cleanliness of bathrooms, bedrooms, and common areas, verifying linen quality, and verifying that amenities are properly stocked.
• Maintaining Standards: Ensuring all rooms meet hotel brand and high-quality (e.g., 5-star) standards.
• Reporting & Communication: Reporting maintenance issues, damages, or missing items to the Engineering/maintenance team.
• Updating Property Management System (PMS): Changing the room status to "ready" or "dirty" for front office awareness.
• Training & Mentorship: Assisting in training new housekeeping room attendants and providing feedback on cleaning techniques.
• Guest Service: Responding to special requests or complaints in a timely, professional manner.

Qualifications

• Experience: Previous housekeeping or inspector experience in a hotel setting is usually required.
• Attention to Detail: A high level of care in identifying minute cleaning or maintenance issues.
• Physical Stamina: Ability to stand, walk, and climb stairs for long periods, as well as lift, push, and pull equipment.
• Communication Skills: Strong verbal skills for coordinating with staff and managing guest needs.
• Technical Skills: Ability to use radio equipment and computer-based property management software.