Floor Inspector

Home 2 Suites Colorado Springs; Colorado Springs (CO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, PTO, 401(k) for full‑

Employee discounts on hotels in the L3

Bonuses based on performance

$250 referral bonus for you and a ref­

PayActiv: access to earned wages

Job summary

Zenith Management Company seeks a Floor Inspector to check guest rooms, corridors and public areas for cleanliness and presentation. You will assist Housekeepers and respond to guest needs to ensure a comfortable stay.

Responsibilities include reporting equipment issues, verifying linens and room status, and complying with safety procedures. Strong organization and teamwork are essential.

Qualifications

• Highly organized and dependable.
• Strong guest service orientation with a friendly demeanor.
• Excellent attention to detail and accuracy.
• Able to communicate clearly with guests, management and coworkers.
• Ability to stand for long periods and lift up to 30 pounds.

Responsibilities

• Adhere to Zenith Management Company standards.
• Inspect guest rooms, corridors and public areas for cleanliness.
• Report equipment problems to Building Manager or Housekeeping Executive.
• Check bed and bathroom linens for cleanliness and condition.
• Report vacant rooms and update room status in the system.
• Assist Housekeepers as needed and support operations.
• Check closets for cleanliness and remove unnecessary items.
• Know fire alarm and evacuation procedures; MSDS trained and AW AIR compliant.
• Perform any other duties to support hotel operations and guest service.

Skills

Highly organized

Guest service skills

Attention to detail

Communication with guests

Stand for long periods, lift up to 30

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts

Job Summary:

The Floor Inspector's responsibilities are to inspect for cleanliness and overall appearance of the guest rooms, surrounding corridors, public areas and to assist the Housekeepers if needed. To be courteous, pleasant and respond to the guests needs and requests in order to make their stay as comfortable and enjoyable as possible.

Responsibilities:

• Adhere to all Zenith Management Company standards
• Responsible to inspect for cleanliness of guest rooms, public areas and for reporting any equipment problems to the Building Manager or Housekeeping Executive
• Inspect bed and bathroom linens for cleanliness and condition. Pull any item not up to the Edgewater Housekeeping standard
• Reports to Building Manager or Housekeeping Executive any unexpected vacant rooms
• Inspect all check outs to see when guests depart and for general condition of the rooms
• Check all vacant rooms to be sure room was in fact vacant
• Change room status in computer to Vacant Inspected once room is completed and inspected
• Assist Housekeepers as needed
• Check all closets for condition and cleanliness, remove any unnecessary items left in closets
• Have knowledge of fire alarm/carbon monoxide alarm and evacuation procedures
• Must be MSDS trained, and completed AWAIR program
• Must perform any other required duties as requested by the Housekeeping Executives or Building Manager to aid in better operation of the hotel and service to the guests
• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.

Qualifications:

• Highly organized.
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
• Strong Guest Service Skills
• Must have attention to detail and be customer service oriented.
• Ability to communicate satisfactorily with guests, management, and co-workers.

Benefits/Perks:

• Medical, Dental, Paid time off, 401(k) for full-time employees
• All employees get discounts on hotel’s outside of their hotel they work in
• Opportunities for bonuses
• $250 referral bonus for you and a referred associate
• PayActiv: access to your already earned wages before payday