Floor Dept Supervisor – Appliances & Millwork

Lowe's Companies, Inc.; Martinsville (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) Retirement plan

Employee discount

Job summary

Lowe's Stores in Martinsville, VA is seeking a Sales Floor Department Supervisor to lead a team that delivers outstanding customer service, oversee merchandising and safety, and support daily store operations. The role focuses on coaching associates, managing tasks, ensuring department coverage, and maintaining a safe, welcoming shopping environment.

Occasional opening/closing or MOD duties may apply. Must be available mornings, afternoons, and evenings; lift up to 25 lbs and travel for meetings

Qualifications

• High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
• 1 year of experience in customer service.
• 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
• Experience providing direction or supervision to teams (with or without direct report responsibility).
• Experience supporting or participating in the process of training, mentoring and developing associates.
• Experience working cross-functionally.
• Experience Using Microsoft Office Suite.

Responsibilities

• Provide resources and coaching to those helping customers.
• Assist with down stocking and area recovery and merchandising decisions.
• Coach employees on safety and lifting techniques and monitor use of store power equipment.
• Lead and enable a team to deliver the best customer experience, including coaching, delegating, and ensuring department coverage.
• Oversee customer-facing activities and non-customer-facing tasks and communicate upward on concerns and morale.
• May occasionally open/close the store or serve as manager-on-duty (MOD).
• Travel to meetings or trainings as needed to support neighboring stores.

Skills

Team leadership

Customer service

Merchandising

Safety coaching

Communication

Education

High School Diploma or equivalent

Tools

Project Tool

Genesis

Sterling

M2O

Thin Client

Job description

Lowe's Stores in Martinsville, VA is seeking a Sales Floor Department Supervisor to lead a team that delivers outstanding customer service, oversee merchandising and safety, and support daily store operations. The role focuses on coaching associates, managing tasks, ensuring department coverage, and maintaining a safe, welcoming shopping environment.

Occasional opening/closing or MOD duties may apply. Must be available mornings, afternoons, and evenings; lift up to 25 lbs and travel for meetings