Floor Change Associate

Brobston Group; Deer Park (NY); On-site; USD 21,000 - 25,000; Full time

Job summary

Brobston Group Floor Change Associate role focuses on delivering a customer-first shopping experience while supporting store sales goals. You will help maintain store standards and assist with company initiatives in collaboration with customers, management, and teammates.

Responsibilities include engaging customers, aiding product discovery, operating a register, and staying on your feet as you work a flexible schedule that may include days, evenings, weekends, or overnight shifts.

Qualifications

• Experience in retail or similar high-volume, high-profile environments is preferred.
• Strong communication and relationship-building with customers, management, and coworkers.
• Ability to operate a register and stay on feet for extended periods.
• Lift up to 30 pounds and work around chemicals as needed.
• Flexible schedule including days, evenings, weekends, or overnight shifts.

Responsibilities

• Drive business and sales goals by keeping the customer at the center of decisions.
• Support company initiatives, team training, and consistent delivery of brand expectations.
• Engage customers, build client relationships, and support alternative purchasing and product discovery options.
• Maintain sales floor and store standards, provide management with feedback on opportunities and needs.

Skills

Retail experience

Customer service

Communication skills

Register operation

Physical stamina

Job description

Summary

The Floor Change Associate supports an inspiring, customer-first shopping experience and contributes to store sales goals. This role helps maintain store standards and supports company initiatives while collaborating with customers, management, and team members.

Responsibilities

• Drive business and sales goals by keeping the customer at the center of decisions.
• Support company initiatives, team training, and the consistent delivery of brand expectations.
• Engage customers, build client relationships, and support alternative purchasing and product discovery options.
• Maintain sales floor and store standards, and provide management with feedback on opportunities and needs.

Requirements

• Retail or similar experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Communicate effectively and build positive working relationships with customers, management, and coworkers.
• Operate a register and remain standing, moving, and walking for extended periods.
• Lift or climb as needed, including lifting up to 30 pounds, and work around chemicals.
• Work a flexible schedule that may include days, evenings, weekends, or overnight shifts.