Floor Care Supervisor — Lead & Elevate Service

Ciocca; Fort Wayne (IN); In loco; USD 42.000 - 52.000; Tempo pieno

Descrizione del lavoro

Ciocca is seeking a Floor Care Supervisor to lead a team of technicians and deliver floor services for commercial and residential customers, with a focus on quality and customer satisfaction.

This full-time management position reports to Operations, requires urgency, strong communication, and the ability to train staff, manage schedules, and ensure safe, proper use of cleaning products. A valid driver’s license and supervisory experience are preferred.

Competenze

• Strong leadership and people-management abilities.
• Excellent communication with clients and team.
• Ability to follow written and oral instructions.
• Ability to prioritize multiple tasks and manage schedules.
• Good judgment and decision-making in a service environment.
• Ability to work well in a team and independently as needed.

Mansioni

• Floor care duties include stripping, waxing, buffing, carpet cleaning, etc.
• Respond to night and weekend emergency service calls as needed.
• Prioritize daily assignments and responsibilities.
• Ensure adherence to company standards and quality.
• Maintain open communication with customers, employees and manager.
• Follow-up on customer inquiries and questions.

Conoscenze

Leadership

Communication

Customer Service

Instructions

Prioritization

Decision Making

Teamwork

Independent Work

Floor Cleaning Knowledge

Leadership Skills

Descrizione del lavoro

Ciocca is seeking a Floor Care Supervisor to lead a team of technicians and deliver floor services for commercial and residential customers, with a focus on quality and customer satisfaction.

This full-time management position reports to Operations, requires urgency, strong communication, and the ability to train staff, manage schedules, and ensure safe, proper use of cleaning products. A valid driver’s license and supervisory experience are preferred.