Floor Care Supervisor - Lead a High-Impact Team (Full-Time)

Ciocca Cleaning & Restoration; Fort Wayne (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Ciocca Cleaning & Restoration is seeking a Floor Care Supervisor in Fort Wayne, IN. This full-time role oversees floor services for residential and commercial clients and leads a team of technicians with a focus on quality service and safety.

The position requires strong leadership, exceptional communication, and the ability to manage multiple tasks, with a willingness to learn floor cleaning techniques and maintain equipment and supplies.

Qualifications

• Leadership experience in a supervisory role.
• Strong communication and customer service skills.
• Ability to follow oral and written instructions.
• Ability to prioritize multiple tasks and manage time.
• Good judgment and decision-making abilities.
• Ability to work with a team and also independently.
• Basic knowledge of floor cleaning products or willingness to learn.

Responsibilities

• Strip and wax floors, buffing, carpet cleaning, and related floor care tasks.
• Respond to night and weekend emergency service calls as needed.
• Prioritize daily assignments and responsibilities.
• Ensure adherence to company standards and quality.
• Maintain open communication with customers, employees and manager.
• Follow-up on customer inquiries and questions.
• Analyze problems and make recommendations to resolve them.
• Manage and train all floor technicians.
• Ensure paperwork is completed in a timely manner and reviewed with customers.
• Monitor supplies and submit supply orders as needed.
• Maintain floor equipment in a clean, safe, and operable condition.
• Proper labeling, dilution, and use of all chemicals.

Skills

Leadership skills

Communication skills

Client/customer service

Follow instructions

Prioritize tasks

Judgment/decision making

Teamwork

Independent work

Willing to learn

Job description

Ciocca Cleaning & Restoration is seeking a Floor Care Supervisor in Fort Wayne, IN. This full-time role oversees floor services for residential and commercial clients and leads a team of technicians with a focus on quality service and safety.

The position requires strong leadership, exceptional communication, and the ability to manage multiple tasks, with a willingness to learn floor cleaning techniques and maintain equipment and supplies.