Floating Teller - Member Services & Cash Expert

Ascentra Credit Union; Davenport (IA); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Ascentra Credit Union is seeking a Floating Teller to deliver exceptional member service, process transactions, and promote credit union products. You will balance cash, assist with branch coverage, and safeguard member information while maintaining a professional image.

The role requires 1–3 years of similar experience, strong communication skills, and the ability to handle funds accurately in a fast-paced environment. This is a non-exempt, on-site position based in Davenport, IA.

Qualifications

• One to three years similar or related experience.
• Cash handling experience.
• Ability to receive and disburse funds accurately.
• Excellent communication and organizational skills.
• Professional, pleasant, and outgoing personality.
• Ability to sell and refer credit union products.
• Knowledge of credit union operations.
• Team player.

Responsibilities

• Maintain and balance cash and daily work accurately.
• Complete member transactions accurately in a timely manner.
• Recognize potential fraudulent activities and mitigate risks.
• Process night drop and mail payments.
• Balance ATM, cash, and coin machines; balance vault daily.
• Open and close procedures of the office; scan and balance checks.
• Provide members with information about Ascentra’s products and services.
• Promote products and services; attend required meetings.
• Maintain professional appearance and positive public relations.

Skills

Cash handling

Customer service

Communication skills

Sales/referrals

Attention to detail

Education

High School diploma or equivalent

Job description

Ascentra Credit Union is seeking a Floating Teller to deliver exceptional member service, process transactions, and promote credit union products. You will balance cash, assist with branch coverage, and safeguard member information while maintaining a professional image.

The role requires 1–3 years of similar experience, strong communication skills, and the ability to handle funds accurately in a fast-paced environment. This is a non-exempt, on-site position based in Davenport, IA.