Floating Teller

Central-Bank-c44c5195; Springfield (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

Central Bank of the Ozarks is seeking a full-time Teller to support the Main Bank facility and 20 banking centers as needed. You will handle deposits, withdrawals, payments, greet customers, and maintain accounts while representing the bank with professionalism.

The role emphasizes friendly service, cross-selling opportunities, and accurate cash handling. Flexible hours include Saturdays and branch rotation to deliver Legendary Service standards.

Qualifications

• Cash handling and/or customer service experience preferred.
• Basic math skills, Intermediate PC and typing skills.
• Ability to count U.S. currency.
• Attention to detail and accuracy required.
• Strong customer relations skills and ability to communicate well.
• Must enjoy customer interactions and referrals.
• Ability to stand for long periods and lift 20 lbs.

Responsibilities

• Process financial transactions accurately and timely in a friendly and professional manner.
• Balance daily work and assigned cash drawer, and research differences where applicable.
• Actively listen to our customers, and communicate in a friendly, positive manner always.
• Recognize and interpret customer needs and cross-sell bank products/services to meet customer needs.
• Make referrals to other lines of business for traditional and non-traditional products and services.
• Actively participate in the branch sales program and goal achievement.
• Perform teller functions in accordance with established bank policies, procedures, and regulations.
• Other duties as assigned.
• Schedule: Monday - Friday 8:30 a.m. - 5:15 p.m. with rotating Saturdays 8:45 a.m. - 12:15 p.m.

Skills

Cash handling

Customer service

Basic math

Typing

Attention to detail

Communication

Standing ability

Lifting 20 lbs

Education

High school Diploma or GED

Job description

This full-time position is based out of the Main Bank facility for Central Bank of the Ozarks, but will float to any of our 20 banking centers as needed to perform Teller and Customer Service Representative duties.

POSITION SUMMARY:

The Teller works in a fast-paced, fun environment with opportunities for advancement. Tellers provide a variety of teller account services such as handling deposits, withdrawals, payments, greeting customers and maintaining accounts. The candidate should provide a professional image and be the face and voice of our company. This is a great opportunity for the right candidate to work in a relationship business; get to know customers and genuinely care about their financial well-being by providing solutions to meet their needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Process financial transactions accurately and timely in a friendly and professional manner. The variety of transactions may be completed via the lobby, drive-thru, night-drop, mail, or ATM.

Balance daily work and assigned cash drawer, and research differences where applicable.

Actively listen to our customers, and communicate in a friendly, positive manner always, even in difficult situations. Demonstrate quality customer service by incorporating the Legendary Service Standards.

Recognize and interpret customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer. Make referrals to other lines of business for traditional and non-traditional products and services. Actively participate in the branch sales program and goal achievement.

Perform teller functions in accordance with established bank policies, procedures, and regulations.

Other duties as assigned.

Requirements

Monday - Friday 8:30 a.m. - 5:15 p.m. with rotating Saturdays 8:45 a.m. - 12:15 p.m. flexibility required, with no overtime unless approved by management. Additional hourly floater incentive pay applies for this position.

High school Diploma or GED Certificate.

Cash handling and/or customer service experience preferred.

Basic math skills, Intermediate PC and typing skills, and the ability to count U.S. currency required.

Attention to detail and high degree of accuracy required.

Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.

Must enjoy customer interactions including actively looking for referral opportunities in a customer-centric manner.

Ability to stand for long periods of time and ability to lift 20 lbs.

Position Type

Full Time - Regular

Department

Tellers-Main-027305

Location

Work Hours

Monday - Friday 8:45 a.m. and 5:15 p.m., must be flexible to work between all branches. Minimum of 2 Saturdays, 8:45 a.m. to 12:15 p.m. Flexibility required

Standard Hours

40

Area of Interest

Retail Bank Services

Work Location Options

On-Site

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Career Areas

Community Involvement

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