Floating Spa Sales Lead — Growth, On-Call Leadership

Elements Massage; Columbus (OH); On-site; USD 25,000 - 28,000; Full time

Job summary

Elements Massage in Columbus, OH is looking for a motivated, sales-driven Floating Sales Lead to support three Columbus locations (Easton, Hilliard, and Dublin). This full-time role focuses on building client relationships, driving membership sales, and helping studios hit growth goals.

You will work 30–32 hours weekly with on-call shifts across locations, educate clients on wellness memberships, and contribute to revenue through memberships and retail sales while delivering outstanding guest

Qualifications

• Previous sales and/or customer service experience
• Comfortable discussing products, services, and memberships with clients
• Proven ability to meet performance goals and conversion metrics
• Open availability, including evenings and weekends
• Willingness to work extended shifts and overtime when needed
• Ability to adapt quickly to different teams and studio environments
• Reliable transportation and willingness to travel between Columbus locations
• Strong communication, organization, and problem-solving skills

Responsibilities

• Educate clients on wellness membership options and benefits
• Consistently achieve or exceed a minimum 25% membership conversion rate
• Generate wellness program enrollments through consultative sales conversations
• Promote and sell gift cards, retail products, and additional services
• Contribute directly to studio revenue growth through membership and retail sales
• Work 30-32 regularly scheduled hours across all three Columbus studios and
• Serve as the primary on-call coverage team member for all locations
• Cover staffing call-offs and scheduling gaps as needed
• Open and close studios
• Answer phones and schedule appointments, handle payments, check clients in/out
• Monitor operational tracking documents
• Maintain studio cleanliness and presentation standards
• Deliver outstanding customer service to every client

Skills

sales

customer service

leadership

communication

problem-solving

Job description

Elements Massage in Columbus, OH is looking for a motivated, sales-driven Floating Sales Lead to support three Columbus locations (Easton, Hilliard, and Dublin). This full-time role focuses on building client relationships, driving membership sales, and helping studios hit growth goals.

You will work 30–32 hours weekly with on-call shifts across locations, educate clients on wellness memberships, and contribute to revenue through memberships and retail sales while delivering outstanding guest