Floating Residential Services Coordinator - Advocate

Project HOME; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 48,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Company-paid life and disability保险

Paid parental leave

401(k) with employer matching

Generous PTO and sabbatical leave

Employee wellness programs

Professional development

Job summary

Project HOME in Philadelphia seeks a Floating Residential Services Coordinator to support residents and staff across multiple sites. You will help orient residents, coordinate resources, and promote wellness through a person-centered recovery model, assisting with goal setting, housing retention, and skill development.

This role requires strong communication, collaboration with housing and health teams, and on-call availability.

Qualifications

• High School Diploma or GED with 4 years of experience working with the population; or an Associate's Degree with 2 years of experience; or a Bachelor's Degree.
• Experience working with individuals who have experienced homelessness and/or behavioral health challenges.
• Availability for evening, weekend, and on-call duties.

Responsibilities

• Assist residents in transitioning from homelessness by providing initial support, orientation, and engagement to establish trust and well-being, while coordinating resources tailored to their individual needs and barriers.
• Collaborate with residents to design and implement recovery plans with short- and long-term goals, facilitate crisis intervention when needed, and advocate in housing, benefits, employment, education, and medical care.
• Plan and facilitate community-building activities, groups, and house meetings to enhance residents' self-esteem and life skills, while encouraging participation in site-based and Project HOME resources and programming.
• Maintain accurate and timely resident records, including case notes and assessments, attend necessary meetings and training, alternate on-call responsibilities, and serve as the point of contact in the absence of program management.

Skills

Verbal communication

Written communication

Organizational skills

Interpersonal skills

Computer skills

Education

HS Diploma/GED

Associate's Degree

Bachelor's Degree

Tools

Case management software

Job description

Project HOME in Philadelphia seeks a Floating Residential Services Coordinator to support residents and staff across multiple sites. You will help orient residents, coordinate resources, and promote wellness through a person-centered recovery model, assisting with goal setting, housing retention, and skill development.

This role requires strong communication, collaboration with housing and health teams, and on-call availability.