Floating Member Experience Specialist

Intelligent Office Tysons Corner; Tysons (VA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off

Free parking

Mileage reimbursement

Team-building events

Professional growth and training

Job summary

Intelligent Office Tysons Corner is seeking a friendly Member Experience Associate to welcome members and guests, manage front-desk tasks, and keep the workspace running smoothly in a fast-paced, hospitality-driven environment.

This floating role covers multiple DMV Venture X locations, requires reliable transport, and offers a salary of $45,000–$50,000 with additional incentives. You will interact with members daily, support event setup, and coordinate with the Community Manager.

Qualifications

• 2–3 years of experience in a hospitality and/or customer service setting highly preferred.
• Bachelor's degree preferred.
• High school diploma or GED required.
• Proficiency in Microsoft Office highly preferred.
• Proficiency in Canva, Yardi, and HubSpot preferred.
• Notary public, optional.

Responsibilities

• Greet members and guests entering the office.
• Answer calls and respond to missed calls.
• Attend to member requests at the front desk and elevate as needed.
• Monitor location email and respond promptly.
• Keep common areas clean and tidy.
• Observe and track inventory; manage café/kitchen restocking.
• Run the dishwasher and maintain clean dishes daily.
• Wipe counters and tables; refresh furniture with the team as needed.
• Support event setup and post-event cleanup.

Skills

Hospitality experience

Customer service

Communication skills

Problem solving

Team player

Notary optional

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Canva

Yardi

HubSpot

Job description

Intelligent Office Tysons Corner is seeking a friendly Member Experience Associate to welcome members and guests, manage front-desk tasks, and keep the workspace running smoothly in a fast-paced, hospitality-driven environment.

This floating role covers multiple DMV Venture X locations, requires reliable transport, and offers a salary of $45,000–$50,000 with additional incentives. You will interact with members daily, support event setup, and coordinate with the Community Manager.