Member Experience Specialist: Office Concierge & Events

Industrious

San Francisco (CA)

On-site

USD 25,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Commuter stipend of $150/quarter
Travel stipend of $150/annually
End-of-year bonus of $1,500
Generous paid time off
Heavily subsidized health-care plans

Job summary

Industrious in San Francisco is seeking a Member Experience Associate to enhance the member experience, managing day-to-day office operations and ensuring a welcoming atmosphere. The role involves preparing the office, assisting members with issues, and organizing events.

Candidates should be proactive, resilient team players with strong customer service skills and the ability to manage multiple tasks efficiently. The position offers a starting hourly compensation of $25.25 and a variety of additional benefits.

Qualifications

  • Ability to handle repetitive tasks and lift up to 25 lbs.
  • Must stand, kneel, and walk for extended periods.
  • Operate kitchen appliances and machines as necessary.

Responsibilities

  • Prepare the office by brewing coffee and stocking amenities.
  • Manage inventory and order supplies.
  • Assist members with IT or wifi issues.

Skills

Customer service
Teamwork
Problem-solving
Time management

Job description

Industrious in San Francisco is seeking a Member Experience Associate to enhance the member experience, managing day-to-day office operations and ensuring a welcoming atmosphere. The role involves preparing the office, assisting members with issues, and organizing events.

Candidates should be proactive, resilient team players with strong customer service skills and the ability to manage multiple tasks efficiently. The position offers a starting hourly compensation of $25.25 and a variety of additional benefits.

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