Floating Maintenance Service Technician

Indigo Living; Des Moines, Northern (IA, KY); Hybrid; USD 40,000 - 43,000; Full time

Benefits offered by this job

401K

Rental Housing Discounts

Paid Holidays

Performance Bonuses

Family Leave

Educational Opportunities &Development

Job summary

Hubbell Realty Company is seeking a Floating Maintenance Service Technician to support multiple Des Moines metro communities. This role handles unit make-readies, repairs, preventive maintenance, and timely work order completion with a strong emphasis on safety and resident satisfaction.

The position includes after-hours emergencies, on-call rotation, and overtime as needed. Regular hours are Mon–Fri, 8:00 am–5:00 pm, with coverage across properties and collaboration with property managers.

Qualifications

• Experience performing building repairs and preventive maintenance.
• Ability to follow safety procedures and OSHA guidelines.
• Strong customer service and communication.
• Able to work overtime and on-call as needed.

Responsibilities

• Coordinate maintenance priorities with the Residential Property Manager.
• Diagnose and complete minor to complex repairs.
• Document work and submit service requests daily.
• Respond to after-hours emergency maintenance and on-call duties.
• Inspect exteriors and perform routine upkeep of common areas.
• Inspect vacated apartments and prepare move-in ready units.
• Maintain security of master keys and follow safety policies.

Skills

Work orders

Preventive maintenance

Make-readies

Education

High school diploma / GED

Trade school preferred

Tools

Basic hand tools

Valid driver’s license

Mobile phone with data plan

Job description

We are a group of passionate people that enjoy working together to create incredible communities. We do our best work when we’re having fun and solving tricky challenges. If you feel the same way, then reach out!

All full time associates are eligible for our comprehensive benefits package.

• 401K
• Rental Housing Discounts
• Paid Holidays
• Performance Bonuses
• Family Leave
• Educational Opportunities & Development Plans

The Floating Maintenance Service Technician serves as a maintenance resource across multiple apartment communities in the Des Moines metro area, providing coverage and support where needed. This role performs unit make-readies, apartment repairs, preventive maintenance, and work order completion while maintaining high standards of quality, safety, and customer service.

This position participates in an on-call rotation, providing 24-hour emergency response. Regular work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Must be available for overtime and emergency response as needed when on call. All overtime must be approved by a direct supervisor.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Reports directly to the Senior Lead Maintenance Technician, who has primary authority in assignments of property coverage.
• Coordinates maintenance priorities and objectives with the Residential Property Manager, of assigned property, on a daily basis. Collaborate with associates from other communities and members of the corporate support team as needed.
• Diagnoses and completes minor, complex, and routine maintenance/repairs in a timely, efficient, and professional manner, independently. Ensures all service requests are addressed and completed daily whenever possible. Accurately documents all work performed, including materials and parts used, and submits completed service requests to the Residential Property Manager by the end of each business day. Follows up on both completed and outstanding service requests to ensure quality workmanship and resident satisfaction.
• Performs effective after-hours emergency maintenance as required. Maintains responsibility for company-provided vehicle and mobile phone during on-call periods, remaining available 24 hours per day. Respond promptly and professionally to emergency service calls, engaging approved third-party vendors when appropriate. Communicates and coordinates follow-up with the Residential Property Manager to ensure all work is completed and any outstanding maintenance needs are clearly documented and addressed. Demonstrates thorough knowledge of, and compliance with, all on-call procedures and expectations.
• Responds to HVAC trouble calls and completes repairs and replacements as needed at their community and other communities within the guidelines, codes, and laws as may be applicable.
• Fosters positive relationships with residents, coworkers, and company associates by demonstrating a professional, service-oriented approach. Consistently maintains a friendly, courteous, and respectful demeanor.
• Conducts daily inspections of the community exterior and performs routine upkeep of buildings, grounds, and common areas in accordance with company standards. Responsible for maintaining clean, attractive, and orderly curb appeal, including trash and debris removal, weed pulling and spraying, mulching, and basic tree and shrub maintenance.
• Inspects vacated apartment homes and completes make-ready checklists. Performs routine make-ready work to return units to move-in–ready condition, including painting, general repairs, drywall, and light plumbing and electrical work. Completes trash-outs and coordinates unit status with the Residential Property Manager and community team to ensure apartments meet company standards and availability goals.
• Performs and reports on, all work according to the safety standards of the company, OSHA, and health codes.
• Maintains secure control of master keys in accordance with company key control and security policies.
• Other duties as assigned.

QUALIFICATIONS:

• High school diploma, trade school diploma, or GED equivalent; equivalent relevant work experience in lieu of a degree may be considered.
• Advanced working knowledge of residential building systems including plumbing, electrical, HVAC, and appliances
• Must provide own basic tools or be willing to obtain the required hand tools pertinent to this position.
• Mobile phone with access to a data plan.
• Driver’s license and clean driving record required.
• Ability and willingness to travel within the Des Moines Metro.
• CPO, CAMT, EPA Preferred

KNOWLEDGE & SKILLS:

• Strong understanding of work orders, preventive maintenance tasks and make-ready standards
• Excellent Customer service and interpersonal communication skills
• Ability to follow checklists, written procedures, and company standards
• Demonstrates reliable attendance, strong work ethic, and attention to detail
• Ability to provide courteous and professional resident service
• Knowledge of and adherence to applicable safety procedures and standards. Must demonstrate a safety-conscious, steady, and dependable approach to work, including proper use of tools and equipment, compliance with company policies and OSHA requirements, and timely reporting of hazards, unsafe conditions, or incidents.

*Hiring Range for this role is $29-$31/hour depending on experience

Hubbell Realty Company and our affiliates are Aff…

Hubbell Realty Company is an Equal Opportunity Employer and provides associates with a work place free of discrimination and harassment. We encourage all qualified applicants to apply for our open positions regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Applicants are selected solely based on their ability to perform the required duties of the job position. Hubbell Realty Company and our affiliates are Aff…

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.