Floating Library Assistant

Westside Library; Spartanburg (SC); On-site; USD 357,000 - 379,000; Full time

Job summary

Spartanburg County Public Library seeks a Floating Library Assistant, Grade 20, to cover multiple locations and support circulation, patron services and information access. The role requires a Bachelor's degree or equivalent with some supervisory experience and a strong service mindset.

Responsibilities include traveling to library sites, assisting patrons with account services, devices, and research, and handling opening/closing duties.

Qualifications

• Bachelor’s degree or equivalent education plus some supervisory or leadership experience.
• Strong customer service skills and the ability to assist patrons of all ages.

Responsibilities

• Travels to all library locations as assigned to substitute for staff absences.
• Assists with circulation duties including registration, account services and collection maintenance.
• Provides patron assistance on information, reader’s advisory questions, devices and software.
• Works with library software and automation programs.
• Participates in special department projects as assigned.
• Communicates issues and solutions to the supervisor affecting workflow and services.
• Supports opening/closing procedures and cash handling as needed.
• Maintains awareness of security and safety and takes appropriate action.

Skills

Customer service

Interpersonal skills

Tech-savvy

Time management

Education

Bachelor’s degree or equivalent

Supervisory experience

Job description

POSTING DATE: September 14, 2026

JOB TITLE: Floating Library Assistant, Grade 20

LOCATION: Headquarters (System-wide)

DATE AVAILABLE: November 1, 2026

SALARY: $2,668 per month (Includes generous benefits package)

HOURS: 40 hours per week

Schedule: Monday - Wednesday 9:00am-6:00pm, Thursday 11:45am-8:15pm, Friday 8:45am-6:15pm, and every 5th weekend (Saturday 9:30am-5:15pm, Sunday 12:15pm-5:15pm).

EDUCATION / EXPERIENCE

Bachelor’s degree or equivalent combination of education and experience and some supervisory or leadership experience.

ESSENTIAL FUNCTIONS

• Travels to all library locations as assigned to substitute for staff absences
• Assists with all circulation duties, including but not limited to library card registration, patron account services, and collection maintenance
• Provides patron assistance as it relates to information and reader’s advisory questions, material retrieval, computer navigation, digital devices, and other library equipment
• Works with a variety of software and library automation programs
• Responsible for special department projects as assigned
• Communicates ideas, concerns and solutions to the supervisor that affect staff, workflow, patron services, circulation policies and procedures
• Keeps current with library events, SCPL Intranet, calendar, and meeting room reservations
• Provides superior customer service when assisting patrons of all ages at all locations
• Responsible for opening and closing procedures at all branches and departments including cash register and deposit tasks
• Oversees the department or branch in absence of the supervisor, handling staff and patron inquiries
• Remains aware of security and safety concerns taking appropriate action as needed

KNOWLEDGE & SKILLS

• Bachelor’s degree or equivalent combination of education and experience and some supervisory or leadership experience
• General knowledge of public library procedures, practices, and equipment
• Excellent interpersonal and customer service skills that display a positive attitude, cultural sensitivity, a sense of humor, with the ability to interact with people from all backgrounds and age groups
• Strong technology skills and ability to work with a variety of devices, software, and audio-visual equipment
• Creative, flexible, and organized with good time management skills and attention to detail
• Ability to take direction and work independently or in a team environment
• Strong work ethic with a willingness to take initiative and ability to direct the tasks of coworkers
• SCPL uses multi-factor authentication for network and program access. Employees may be required to use their personal device for MFA.
• Driver’s license valid in the State of South Carolina with the ability to drive to other libraries

The Spartanburg County Public Library is proud to be tobacco free.