Information Services Assistant 40 hours, Headquarters Library See details

Infodepot; Spartanburg (SC); On-site; USD 22,000 - 30,000; Full time

Job summary

Infodepot, headquartered in Spartanburg, seeks an Information Services Assistant at the Headquarters Library. The role requires a Bachelor's degree or equivalent, strong customer service, and familiarity with library technology, research databases, and productivity software.

You will assist patrons, support programs, help with shelving, and process financial transactions. The schedule is 40 hours per week with rotating shifts; occasional driving between libraries may be required.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• Experience and proficiency with current library technology, including the internet, research databases, productivity software, and communications applications
• Strong interpersonal and customer service skills
• Good time management skills and attention to detail
• Ability to take direction and work independently or in a team environment
• Proven experience in collaborating with others to provide appropriate service and programs for the public
• SCPL uses multi-factor authentication for network and program access. Employees may be required to use their personal device for MFA.
• Driver’s license valid in the State of South Carolina with the ability to drive to other libraries

Responsibilities

• Provides superior customer service with information requests, reader’s advisory questions, computers, digital devices, and library equipment
• Collaborates with community partners, patrons, and staff to provide relevant, innovative assistance and programs for patrons of the Information Services Department
• Assists with processing, shifting, and weeding of the collection when needed; reads shelves to make sure items are in the correct order on the shelf; assists with library book displays; shelves materials when necessary
• Handles financial transactions and assists in preparing bank deposits.
• Remains aware of safety and security issues and takes appropriate action as needed; roves the department to maintain awareness of patron needs and security

Skills

Customer service

Interpersonal skills

Time management

Teamwork

Independent work

Attention to detail

Library technology

Research databases

Education

Bachelor's Degree

Job description

POSTING DATE: July 27, 2026
JOB TITLE: Information Services Assistant, Grade 17
LOCATION: Headquarters Library
DATE AVAILABLE: September 1, 2026
SALARY: $2,305 per month (Includes some benefits)

HOURS: 40 hours per week

WeekA: Sun OFF; Mon 8:30-5:45; Tues 8:30-5:45; Wed 8:30-5:30; Thurs11:15-8:15; Fri OFF; Sat 9:15-5:15

WeekB: Sun 12:15-5:15; Mon OFF; Tues 8:30-5:45; Wed 8:30-5:45; Thurs 11:15-8:15; Fri 9:15-6:15; Sat OFF

WeekC & D: Sun OFF; Mon 8:30-5:30; Tues 8:30-5:30; Wed 8:30-5:30; Thurs11:15-8:15; Fri 8:30-5:30; Sat OFF

EDUCATION/EXPERIENCE: Bachelor’s Degree or equivalent combination of education and experience.

ESSENTIAL FUNCTIONS:

• Provides superior customer servicewith information requests, reader’s advisory questions, computers, digitaldevices, and library equipment
• Collaborates with communitypartners, patrons, and staff to provide relevant, innovative assistanceand programs for patrons of the Information Services Department.
• Assists with processing, shifting,and weeding of the collection when needed; reads shelves to make sureitems are in the correct order on the shelf; assists with library bookdisplays; shelves materials when necessary
• Handles financial transactions andassists in preparing bank deposits.
• Remains aware of safety andsecurity issues and takes appropriate action as needed; roves thedepartment to maintain awareness of patron needs and security.

KNOWLEDGE & SKILLS:

• Bachelor’s Degree orequivalent combination of education and experience
• Experience andproficiency with current library technology, including the internet, researchdatabases, productivity software, and communications applications
• Strong interpersonaland customer service skills
• Good time managementskills and attention to detail
• Ability to takedirection and work independently or in a team environment
• Proven experience incollaborating with others to provide appropriate service and programs for thepublic
• SCPL uses multi-factorauthentication for network and program access. Employees may be requiredto use their personal device for MFA.
• Driver’s license validin the State of South Carolina with the ability to drive to otherlibraries