Floating General Manager

Dairy Queen; Farragut (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Flexible spending accounts

Voluntary insurance options

Discounts on food and shoes

Identity theft protection

Daily pay

Tuition reimbursement

Anniversary recognition

Employee referral program

Bereavement leave

Job summary

Dairy Queen is seeking a General Manager to lead a single store with accountability for operation, growth and profitability. This salaried role entails guiding a team to deliver outstanding food quality, service and cleanliness while meeting company standards.

Expect a ~50 hour work week that can vary with business needs. The GM will recruit, hire, train, coach, and retain a high-performing Smile Server team to deliver the Dairy Queen brand experience to fans.

Qualifications

• 3+ years of experience as a restaurant general manager or similar food service leadership role.
• Experience managing P&L, inventory, labor and scheduling.
• High school diploma or GED.
• Must be 18 years or older and have a valid driver’s license.
• Must pass background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Responsibilities

• Lead store operations to maximize sales, profitability, quality, service and cleanliness.
• Recruit, hire, train, coach and develop a best-in-class team.
• Ensure adherence to policies, procedures and applicable laws.
• Drive brand standards and customer experience across all shifts.

Skills

Leadership

P&L Management

Staff Development

Scheduling

Communication

Background Checks

Education

High School Diploma

Job description

Position Overview:

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws. The Restaurant General Manager maximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans. This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications:

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver’s license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Our Benefits:

• health coverage (medical, dental, and vision)
• flexible spending accounts
• a variety of voluntary insurance options
• food and shoe discounts
• identity theft protection
• daily pay
• tuition reimbursement
• anniversary recognition
• an employee referral program
• bereavement leave