Floating Front Office Assistant – Multisite

OSF HealthCare Saint Anthony Medical Center; Rockford (IL); On-site; USD 24,000 - 27,000; Full time

Job summary

OSF HealthCare Saint Anthony Medical Center is seeking a Front Office Assistant to greet patients and manage front desk duties. You will support scheduling, registration, and co-pay collection while coordinating with providers, staff, and insurance companies.

The role requires High School or GED and customer service experience, with proficiency in typing and basic Microsoft applications. Must be comfortable traveling between Rockford area offices.

Qualifications

• Education: High School or GED equivalent.
• Customer service experience required.
• Typing, filing, and telephone skills.
• Basic Microsoft applications proficiency.
• Excellent customer service skills.

Responsibilities

• Provide exceptional customer service in front office.
• Handle scheduling and registration for appointments.
• Coordinate with patients, providers, staff and insurers.
• Manage co-pay collection and prior-authorizations.

Skills

Customer service

Typing

Filing

Telephone skills

Microsoft Office

Education

High School or GED equivalent

Tools

EMR system knowledge

Job description

OSF HealthCare Saint Anthony Medical Center is seeking a Front Office Assistant to greet patients and manage front desk duties. You will support scheduling, registration, and co-pay collection while coordinating with providers, staff, and insurance companies.

The role requires High School or GED and customer service experience, with proficiency in typing and basic Microsoft applications. Must be comfortable traveling between Rockford area offices.