Traveling Front Office Assistant - Patient-First Reception

OSF HealthCare; Rockford, Belvidere, Byron Township (IL, IL, IL); On-site; USD 24,000 - 27,000; Full time

Job summary

OSF HealthCare in the Rockford area seeks a Front Office Assistant to deliver exceptional customer service to patients and families. You will be the face of the office, handle reception and clerical duties, assist with scheduling, registration, and coordination with insurance companies.

This hourly position requires friendly communication, basic Microsoft Office skills, and the ability to travel between multiple OSF office locations within the Rockford region.

Qualifications

• Customer service experience required
• Typing, filing, telephone skills
• Basic Microsoft Office proficiency
• Excellent Customer Service skills

Responsibilities

• Provide exceptional customer service to patients and families
• Handle reception/clerical duties and scheduling/registration
• Coordinate with insurance companies for patient benefits and prior-authorizations
• Manage incoming/outgoing patient calls and co-pay collection

Skills

Customer service

Typing

Telephone skills

Scheduling

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

OSF HealthCare in the Rockford area seeks a Front Office Assistant to deliver exceptional customer service to patients and families. You will be the face of the office, handle reception and clerical duties, assist with scheduling, registration, and coordination with insurance companies.

This hourly position requires friendly communication, basic Microsoft Office skills, and the ability to travel between multiple OSF office locations within the Rockford region.