Floating Financial Advisor - Member Services

UTFCU Supervisory Committee; Knoxville (TN); On-site; USD 35,000 - 52,000; Full time

Job summary

UT Federal Credit Union on Emory Road in Knoxville, TN seeks a Floating Financial Consultant to assist members with financial transactions, resolve issues, and identify services that meet their needs. You will provide prompt, professional service to members and collaborate with internal departments and branches.

Responsibilities include processing deposits and withdrawals, loan payments, wire transfers, debit card issues, gift cards, and card cash advances while maintaining confidentiality and

Qualifications

• High school diploma or GED required.
• Demonstrated customer service and communication skills.
• Sales ability and product knowledge a plus.

Responsibilities

• Process member financial transactions accurately and promptly.
• Cross-sell appropriate products and services to members.
• Maintain confidentiality of member information and comply with policies.
• Assist with end-of-day balancing and records.
• Provide friendly, professional service to members and coworkers.

Skills

Customer service

Sales skills

Communication

Attention to detail

Problem solving

Education

High school diploma or GED

Tools

Computer literacy

Cash handling

Job description

UT Federal Credit Union on Emory Road in Knoxville, TN seeks a Floating Financial Consultant to assist members with financial transactions, resolve issues, and identify services that meet their needs. You will provide prompt, professional service to members and collaborate with internal departments and branches.

Responsibilities include processing deposits and withdrawals, loan payments, wire transfers, debit card issues, gift cards, and card cash advances while maintaining confidentiality and