Floating Customer Service Specialist

State Credit Union; Anderson (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Rx insurance

Dental insurance

Vision insurance

401k match

Discretionary profit sharing

Long-term disability

Paid holidays

Paid annual leave

Paid sick leave

Medical Flex Spending

Job summary

SC State Credit Union is seeking a Floating Customer Service Representative to travel between branches, assisting with teller and service tasks to deliver friendly member experiences. The role requires strong communication and a customer-centric approach.

You will greet members, process transactions, resolve inquiries, and promote credit union products while building lasting relationships. Mileage for out-of-town travel is paid; prior customer service experience is beneficial but not required,

Qualifications

• Excellent communication and interpersonal skills.
• Customer-centric mindset and ability to address inquiries.
• Problem-solving skills and attention to detail.
• Flexibility to navigate different branch locations and schedules.

Responsibilities

• Greet members and assist with transactions.
• Process transactions and resolve member inquiries.
• Promote credit union products and services.
• Build relationships with members and contribute to a positive service experience.
• Travel between branches, providing support across locations.

Skills

Communication

Interpersonal skills

Problem-solving

Attention to detail

Flexibility

Adaptability

Job description

SC State Credit Union is seeking a Floating Customer Service Representative to travel between branches, assisting with teller and service tasks to deliver friendly member experiences. The role requires strong communication and a customer-centric approach.

You will greet members, process transactions, resolve inquiries, and promote credit union products while building lasting relationships. Mileage for out-of-town travel is paid; prior customer service experience is beneficial but not required,