Dynamic Floating MSR/Teller — Travel to Serve Members

Self-Help Services Corp; Manchester (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

Self-Help Services Corp in Connecticut is looking for a Floating Member Service Representative (MSR)/Teller to meet member financial service needs through efficient transaction processing and exceptional customer service. The role requires maintaining relationships, resolving account issues, and performing functions according to credit union policies.

The ideal candidate should be a high school graduate with a preference for bilingual skills in English and Spanish, and at least one year experience in a financial institution or customer service. The position may require travel to cover multiple branches.

Qualifications

• Minimum one year experience in a financial institution or a related customer service role.
• Prior cash handling experience preferred.
• Preference for teamwork and collaboration in organizational settings.

Responsibilities

• Initiate and lead conversations to identify member needs.
• Process transactions and maintain cash levels within prescribed amounts.
• Provide excellent member service to strengthen account relationships.

Skills

Customer service

Cash handling

Bilingual (English/Spanish)

Education

High school graduate or equivalent

Job description

Self-Help Services Corp in Connecticut is looking for a Floating Member Service Representative (MSR)/Teller to meet member financial service needs through efficient transaction processing and exceptional customer service. The role requires maintaining relationships, resolving account issues, and performing functions according to credit union policies.

The ideal candidate should be a high school graduate with a preference for bilingual skills in English and Spanish, and at least one year experience in a financial institution or customer service. The position may require travel to cover multiple branches.