Floating Banking Customer Service Specialist

Bar Harbor Bank & Trust; Maine; On-site; USD 21,000 - 28,000; Full time

Job summary

Bar Harbor Bank & Trust is seeking a Floating Customer Service Representative to support our South China, ME area. This full-time role (40 hours/week) handles a range of customer banking transactions, including account openings, with a focus on accuracy, courtesy, and efficiency.

The position emphasizes building product knowledge, teamwork, and excellent service delivery. Prior cash handling and Windows experience are helpful, and on-the-job training is provided.

Qualifications

• Customer service experience and a working knowledge of Windows are essential for this position.
• An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

Responsibilities

• Process a variety of basic banking transactions with accuracy and courtesy.
• Perform opening and closing procedures efficiently.
• Navigate frontline software applications to complete transactions.
• Identify cross-sell opportunities and refer customers to appropriate partners.
• Maintain high standards of service as outlined in Brand Best Practices.

Skills

Customer service

Cash handling

Windows knowledge

Cross-sell awareness

Education

High School or equivalent

Tools

Frontline banking software

Job description

Bar Harbor Bank & Trust is seeking a Floating Customer Service Representative to support our South China, ME area. This full-time role (40 hours/week) handles a range of customer banking transactions, including account openings, with a focus on accuracy, courtesy, and efficiency.

The position emphasizes building product knowledge, teamwork, and excellent service delivery. Prior cash handling and Windows experience are helpful, and on-the-job training is provided.