Floating Community Manager- Property Management

Peak Living; Minnesota; On-site; USD 72,000 - 82,000; Full time

Job summary

Join a dynamic property management team as a Floating Community Manager at Peak Living. In this important role, you'll supervise community operations, enhance customer service, and ensure compliance with leasing standards. Ideal candidates have a strong background in property management, customer service, and leadership with an emphasis on community engagement.

Benefits

3 Weeks of Paid Time Off (PTO)

10 Paid Holidays + 3 Floating Holidays

Medical, Dental, and Vision Plans

401k matching

Employee Referral Bonus Program

Employee Assistance Program

Employee Appreciation Events

Qualifications

• Minimum 3 years' experience as Community Manager or Assistant.
• High school diploma required; college education preferred.
• Valid driver's license required.

Responsibilities

• Supervise community associates and manage resident issues.
• Oversee marketing efforts and maintain budgeted occupancy.
• Prepare weekly/monthly reports and manage resident activities.

Skills

Customer service

Leadership

Marketing

Education

High school diploma or equivalent

CAM or ARM certification

Housing Credit Certified Professional (HCCP)

Certified Occupancy Specialist (COS)

Job description

Floating Community Manager- Property Management

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Floating Community Manager- Property Management

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Peak Living is currently seeking a qualified Floating Community Manager to join our team!

At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.

Overview

Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.

Responsibilities

• The Community Manager supervises all community associates.
• Ensures that the property follows all tax credit requirements.
• The Community Manager supports and participates in fulfilling the customer service and leasing standards.
• Responds to resident requests promptly and courteously and provides solutions to resolves resident issues.
• Direct all marketing efforts.
• Assist in preparing all paperwork specific to new and renewal lease agreements.
• Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
• Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
• Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
• Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
• Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
• Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
• Collect, post, and deposit rents/security deposits and other community income daily.
• Lead the maintenance and management of budgeted occupancy, collections, and expenses.
  
  

Qualifications

• A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
• A high school diploma or equivalent is required.
• College education, CAM or ARM certification preferred.
• Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC)
• Certified Occupancy Specialist (COS) designation preferred (for Section 8)
• 1+ year of experience in LIHTC communities preferred
• Valid driver's license.
• Must have the ability to communicate in English.
  
  

Why Join Peak Living

• 3 Weeks of Paid Time Off (PTO)
• 10 Paid Holidays + 3 Floating Holidays
• Medical, Dental, and Vision Plans
• 401k matching
• Employee Referral Bonus Program
• Employee Assistance Program
• Employee Appreciation Events
  
  

Required

Preferred

Job Industries

• Management

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

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